The transmitter and the headphones in Audikast D4169 set are pre-paired and LOCKED with each other. The factory reset function will clear the pairing history with other devices, but the original set still remains paired and locked. If you used them separately with another device, and later found that Audikast D4169 will not auto-reconnect with each other, you may need to do the reset.
The Audikast D4169 set consists of 3 parts: The Audikast Plus Trasmitter, NB16 Neckband Headphones and AS9S Over-ear Headphones. Each needs to be resetted separately.
Factory Reset the Audikast Plus Transmitter
Power ON. Press & hold the "+" and "-" buttons simultaneously for 7 seconds. You'll see both Bluetooth LED indicators light up PINK and turn off, indicating that the reset was successful. (Note: If your transmitter doesn't have "+""-" volume buttons, then press and hold the "1"/ "A" and "2"/ "B" buttons instead.)
Once this is done, the Audikast Plus will re-enter pairing mode, as indicated by the Bluetooth icon next to "1" flashing RED & BLUE.
Turn the transmitter OFF.
Factory Reset the NB16 Headphones
After turning on, press and hold both “+” and “-” for 10 seconds until the red and blue LEDs are BOTH on for 2 seconds (looks PINK) - now all the paired history of the headphones is cleared. It then enters pairing mode automatically with the LED flashing alternately red and blue.
Turn the headphone OFF.
Factory Reset the AS9S Headphones
After turning on, press and hold both “+” and “-” for 10 seconds until the red and blue LEDs are BOTH on for 2 seconds (looks PINK) - now all the paired history of the headphones is cleared. It then enters pairing mode automatically with the LED flashing alternately red and blue. Repeat this on the other headphone.
Turn the headphone OFF.
Then turn both the transmitter and the headphones on. Wait for 5-10 sec, the transmitter and headphones will auto-reconnect. You will see SOLID blue light both on transmitter and headphone and hear "Connected" from headphones.
In case they fail to reconnect, you might need manually Re-pair, Connect, and Lock the headphone and transmitter base
Related knowledge:
1. Bluetooth device normally auto-reconnects to its LAST paired / connected device. You might need to make sure the previous used device are Bluetooth-off to avoid interference.
2. It is important to Reset both Bluetooth sender and receiver. In case of cellphone / PC, you can turn off its Bluetooth function and turn it back on.
3. If still not working, you can email us (support@avantree.com) or simply show up online in our twice daily live Zoom Clinic. We will help you to fix it.
Session 1
Zoom Link - https://us02web.zoom.us/j/6557062216
Time: 10-11AM Easter Time || 2-3PM Greenish Mean Time || 3-4PM Frankfurt Time
Session 2
Zoom link - https://us02web.zoom.us/j/6855732479
Time: 11AM-12PM Pacific Time || 2-3PM Eastern Time || 7-8PM Greenish Mean Time || 8-9PM Frankfurt Time
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